Shipping & Returns

Shipping & Returns


For orders shipped to the United States, shipping costs are determined by the value of your order total. To calculate your shipping costs, add the desired products to your shopping cart and then click the Estimate Shipping and Tax link to enter your shipping address and view shipping rates. There are no sales taxes applied to orders within the U.S.

For orders shipping outside of the U.S., please contact us for rates and to place your order.

Returns and Exchanges

For health and safety reasons, items must be returned unused in the original condition and plastic packaging with hang tag attached within 10 days after receipt of order. ProtectaHip® Undergarments and ProtectaChin® and Face Guards are not returnable.

To return or exchange a product, contact us to request a Returned Goods Authorization number. Plum will credit your account for returned items, minus a 20% restocking fee and $10 processing fee. Fees are waived for exchanged items. Shipping costs are not credited.